Frequently Asked Questions

Frequently Asked Questions

1. My grand kids are in town for a short visit. Can I bring them swimming?
2. My grown children and their family are here for a visit, can they come swimming?
3. I need to talk with someone in charge, who should I call?
4. I went up and there were people there but they wouldn't let me in - why are you being so strict?
5. I think my child pooped in the pool - what should I do (applies also to vomit and blood?)
6. I only want to swim occasionally, do I have to become a pool member?

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1. If you have a family pool membership, your grand kids (under 18) can swim for free on your pool pass -they are considered your dependent's while they are away from their parents. If you have grown children and their family who are visiting and want to swim, they should pay the $1.50 per day per swimmer fee.


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2. Yes, but since they are no longer dependents (23 and older), they need to fill out the paperwork and get pool membership for the amount of time they will be here. Alternatively, they can go with you as your guest (you must stay with them) and  pay the $1.50 per day daily fee for each swimming person.


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3. Here is a list of people you can ask questions of:

Pool quality/problems - Andy Ball 704 843-6322 OFFICE

Any other issues - Bret Taylor 704 843-6522


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4. Only those who have paid for a Membership pass (or are staying in JAARS Housing) may use the pool. They are instructed not to let anyone in and will lose their own pool membership if they make exceptions. The pool committee does random checks to make sure they are following the policy.


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5. Inform everyone in the pool so they can leave the pool.  Call the pool coordinator at 704 843-6522.  Try to get as much of the foreign matter out of the pool as possible. Depending on the nature of the fecal incident, the pool coordinator will close the pool for the appropriate amount of time for the water quality to return to safe levels. This policy also applies to blood and vomit in the pool.


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6. Because of the change to electronic access cards, we have done away with the 10-swim pass. Unless you are staying in JAARS Housing, you must purchase a membership (which can be for as little as 7 days) to use the pool.
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